Choosing between a website template and a custom website design is a common challenge for small business owners.
Maybe your current site feels clunky or outdated. Maybe you launched with a template that was quick to set up but now feels limiting. Or maybe you're starting from scratch and unsure if investing in a fully custom site is worth it.
In this guide, we’ll break down the real differences between custom websites and templates, so you can make the right choice for your goals, budget, and stage of business.
A custom website is built from the ground up. Everything, from layout to functionality, is designed specifically for your brand, audience, and business goals.
In simple terms, a custom website is like building your dream house with an architect. You get full control over every element, and the result is a one-of-a-kind online experience.
A custom website design offers:
If you choose custom website design services, you’re typically working with developers and designers who build the site from scratch, often using platforms like WordPress or Webflow, but without being limited by pre-set structures.
For businesses in competitive industries, custom design can be a major advantage, helping you stand out in search rankings and user experience.
A website template is a pre-designed layout that you can customise with your own content and branding. Think of it like choosing a floor plan in a housing estate: you can tweak the colours and furniture, but the overall structure stays the same.
Popular platforms like Shopify, Wix, Squarespace, and WordPress offer a huge range of business website templates and e-commerce website templates, making it easy for small businesses to get online quickly.
Common uses for templates include:
Templates are ideal if you want a site that looks good and functions well without needing to reinvent the wheel.
Feature |
Custom Website Design |
Website Template |
Cost |
Higher initial investment |
Lower upfront cost |
Time to Launch |
8–12+ weeks depending on scope |
Can be live in days |
Flexibility & Functionality |
Fully flexible and customisable |
Limited to template structure |
Branding & Design |
100% tailored to your brand |
Pre-designed, may look similar to others |
SEO & Performance |
Optimised for your niche & speed |
May include unnecessary code that slows speed |
Support & Scalability |
Ongoing developer support possible |
May require self-service or platform support |
Approach |
Pros |
Cons |
Website Template |
|
|
Custom Website Design |
|
|
For early-stage businesses or solo operators, starting with a high-quality website template design might be the most practical choice. It gets you online fast and allows you to validate your offering before investing heavily.
For established businesses or those in design-conscious or competitive industries, investing in a custom website design can elevate your online presence and help you attract higher-value customers.
If you’re unsure, talk to us. Our team of Brisbane web design experts understands the market, and can help you grow your digital presence.
Choosing between a custom website vs. template depends on your budget, goals, and how you want to show up online.
If you're ready to take the next step, explore our custom website design services or book a discovery call today. Whether you're leaning toward a polished small business website template or a fully bespoke site, we’ll help you make the right choice for your Brisbane business.